FMC004
Business Partnering Course

Course Overview

 Many organisations use the Business Partner model to deploy key skills in meeting organisation needs. Business Partner’s work closely with an organisation’s senior leaders to develop a joint agenda of actions to achieve organisation and business objectives. The Business Partner model is used widely in functions such as HR, Finance, Procurement, Marketing and IT.

quick glance

Duration

2 days

Training mode

Hybrid (Physical/Virtual)

Category

FINANCE AND FINANCIAL MANAGEMENT

Location

Lagos
Dallas

Date

24th - 25th March 2023 (Lagos)
27th - 28th July 2023 (Dallas)

Info

Many organisations use the Business Partner model to deploy key skills in meeting organisation needs. Business Partner’s work closely with an organisation’s senior leaders to develop a joint agenda of actions to achieve organisation and business objectives. The Business Partner model is used widely in functions such as HR, Finance, Procurement, Marketing and IT. Business Partners need strong skills relating to their profession but they need to combine these with a range of high level partnering skills. Business Partners also have to leverage their efforts so as not to get swamped in transactional work.

Course Content
  • Module 1 – The partner mindset

    • Defining Business Partner role in the organisation
    • Understanding key beliefs and attitude of the expert business partner
    • Understanding Helping models
    • Role negotiating
    • Partner maturity model

     Module 2 – Strategic working Strategic v transactional work

    • Take a fresh look at your job
    • Identifying changes required
    • Appreciating how the business partner’s strategy can influence organisational performance
    • Strategic action plan

    Module 3 – Understanding the Business

    • Researching the business
    • Analysing client requirements
    • Defining Key measures for success
    • Tools to deploy to gathering relevant information
    • Advanced questioning skills and techniques to get to the root of a problem.

     Module 4 – Internal consultancy skills

    • Becoming a trusted advisor / internal consultant
    • The consultancy cycle and the consultancy environment.
    • Consultancy intervention styles.
    • Building and maintaining effective consulting relationships within the organisation
    • Understanding politics and culture within the organisations
    • Building influence.
    • Feeding back to clients and stakeholders.
    • Building a business case.

    Module 5 – Communicating with impact

    • Communication skills
    • Understanding different communication styles.
    • Pitching ideas
    • Presenting ideas in a confident and articulate way.
    • Posture and body language.

     Module 6 – Facilitation Skills

    • The role of a skilled facilitator.
    • The behavioural skills of a facilitator.
    • Facilitation methods and tools.
    • Structuring facilitative interaction.
    • Planning the facilitation session – the dimensions.
    • Questioning techniques and listening skills.
    • Levels of communication.
    • The importance of the facilitator’s behaviour.
    • Tools for effective group problem solving.
    • Affecting decision making.
    • Healthy and unhealthy conflict

    Module 7 – Influencing

    • Influence, persuasion, manipulation or coercion?
    • Power and influencing
    • Push and pull influencing
    • Why people say ‘yes’
    • Influencing practice scenario
    • Communication styles
    • Obstacles and winning behaviours
    • Handling resistance when influencing
    • Planning influencing

    Module 8 – Relationship management

    • Understanding and developing trust
    • Connecting with people and networking
    • Being more proactive in developing key relationships.
    • Stakeholder Engagement
Learning Objectives

 Benefits of the Course

 The course will help you to:

  • Re-position your role to add more value
  • Network with Business Partner’s from prestige organisations
  • Talk business
  • Influence senior leaders
  • Present your ideas and solutions persuasively
  • Engage groups of managers in participative sessions
  • Consult professionally
  • Assess and develop key relationships

 Course Objectives

At the end of this course you will be able to:

  • Develop stronger engagement with all internal / external stakeholders
  • Act like a consultant / advisor
  • Influence without authority
  • Develop positive relationships
  • Handle robust conversations
  • Be proactive, not passive
  • Act as a change agent
  • Communicate with confidence and credibility
  • Manage key stakeholders effectively.
Who should attend?
  • This course is aimed at senior level individuals who work cross-functionally and with other people to achieve business results, and is particularly helpful for those who engage frequently with senior managers and executives.